The things people ask first.

A flat fee, agreed in writing before we start, and not a percentage of your budget. We quote it once we know the date, the headcount and which of the four services you need. The services page lists what each one includes.

Half of our fee on signing, half thirty days before the event. Vendor deposits are paid by you directly to each vendor on the schedule we keep; we never hold your money.

Nine to fourteen months for a wedding, because that is how far out the good Saturday ballroom dates go. Three months for a dinner. Conferences vary with the venue; six months is comfortable, three is possible. On-the-day direction can be taken as late as six weeks out if we have the date free.

A small number, and never two on the same day. It is the whole reason the work looks the way it does. Dates are held on a first-signed basis.

We read it, usually the same evening, and reply within two working days. If the date is free we suggest an hour together, in person or on a call, with no deck and no charge. A proposal follows within a week: scope, budget shape, venues, our fee. If we are not the right fit we say so and point you to someone who is.

Yes. We brief them into the same plan as everyone else. If we have a concern about one of them we will say so once, in writing, and then get on with it.

We have people we trust for every line, but we do not publish a list, because the right photographer for a two-hundred-guest ballroom is not the right one for a dinner for twelve. Once we know the brief we introduce two or three per line, with the quote and the reason. The vendors page explains what we check.

That is usually the first thing we do. We shortlist against your guest list and budget, walk the rooms with you, and negotiate the contract. We know the ballrooms, gardens, heritage halls and conference floors here well enough to tell you which ones will actually suit your guest list.

Two directors from the atelier, on site for around twelve hours, first in and last out. The people you met at the first conversation are the people at the back of the room on the night.

Yes. Two or three destination events a year, most often Bali, Phuket and Penang, occasionally further. Travel and accommodation are quoted separately and shown as their own line.

Something always does; the point is that you never hear about it. Every plan has a contingency for weather, late arrivals and no-shows, and every vendor has our number, not yours, for the day. Anything that goes wrong is ours to know about.